Main Content Start
Financial Aid
Financial AidForms & Policies
Contact Enrollment Services
- Becky Paneitz Student
Center, 2nd floor, Bentonville - Washington County,
6101 Watkins Avenue,
Springdale - Text: (479) 309-5532
- Appointments & Virtual Lobby
- enrollmentsupport@nwacc.edu
- Spring/Fall: Mon-Thurs, 8:00 am - 4:30 pm
Fri 8:00 am - 12:00 pm (CST)
Summer: Mon-Thurs, 8:30 am - 4:00 pm
Fri 8:00 am - 12:00 pm (CST)
Satisfactory Academic Progress
Your academic success is important. To be eligible for federal aid, federal regulations require students to maintain Satisfactory Academic Progress (SAP) while working towards an approved degree or certificate program at NWACC. Students are required to submit official transcripts from all previously attended colleges. All hours attempted at or transferred into NWACC will be counted as part of a student’s SAP. NWACC does not transfer in GPA from previously attended colleges. SAP will be reviewed prior to a student’s initial enrollment period and at the end of each academic year and after the summer semester.
Please take time to read our SAP policy. It can vary from one academic year to another.
Satisfactory Academic Progress (SAP) Appeals
When a student loses federal student aid eligibility because they failed to make satisfactory academic progress and you have a documented extenuating circumstance (like a serious illness, family emergency, etc.), you may be eligible to appeal.
- At the end of the semester, if you’re not meeting SAP standards, you’ll get a To Do item in Workday that will walk you through how to start the appeal process.
- If your Failed SAP status is from a semester before the one that just ended, you’ll need to contact the Enrollment Support Center to request an appeal for that earlier semester. You may text 479-309-5532, email enrollmentsupport@nwacc.edu or visit their office on the 2nd floor of the Student Center.
- Be sure to include documentation that supports your circumstance when submitting your appeal.
Fall appeals are typically available in Workday during the months of May and June. Spring appeals are typically available in Workday during the month of January.
In your appeal, you’ll need to explain:
- Why you weren’t able to meet SAP requirements, and
- What has changed that will help you succeed going forward
- Provide documentation to support your special circumstances
If you miss the appeal deadline, you still have options to stay in school. You may be able to apply for a private education loan (check out www.elmselect.com for details). If you need developmental classes, the Adult Education Center offers free courses. Visit the NWACC Adult Education website to learn more.