Employee Assistance Program (EAP)

Guidance EAP - a division of Ozark Guidance

2400 S 48th St
Springdale, AR 72766
Tel: 1-800-725-0340, 479-725-1600


The EAP is a confidential counseling and referral service that can help you and your immediate family members effectively deal with problems, both large and small, that may affect your ability to do a good days work or enjoy life to its fullest. Every day the EAP helps employees and their family members with a wide range of personal and workplace concerns, including but not limited to drug and alcohol abuse, job stress, anxiety or depression, family problems, addictions, grief or bereavement and financial hardships. 

The EAP makes available to all eligible employees and dependents up to five (5) counseling sessions each, with a licensed mental health professional from Guidance EAP or one of their affiliates. There is no cost to employees or their dependents to use EAP services. If you require services that are outside the scope of the EAP you will be responsible for such services. 

Questions/Contact Information

Contacting the EAP is easy. Call 479-725-1600 or 800-725-0340. The phones are answered 24 hours a day. When calling during normal business hours (8am-5pm Monday –Friday) simply identify yourself as an employee/dependent of NWACC and you will be connected to the Access department. 

By reaching out early, you may be able to avoid a crisis later on.