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New Student Orientation
 Frequently Asked Questions

 

The following are frequently asked questions about orientation at Northwest Arkansas Community College (NWACC). There are three sections (Pre-orientation, Orientation Session, and Post-orientation) of information to assist you.  If you have questions that are not answered here, please contact the Enrollment Support Center.

 

 Frequently Asked Questions image

Pre-Orientation

 

What do I need to have turned in to sign up for orientation?

Why is Orientation Required?

How long and during what time is the orientation?

Is there a fee for orientation?

What if I need to reschedule my advising appointment?

I will be attending in the fall but currently live out of state or unable to come to campus for advising - What do I do?

How do I inform the Enrollment Support Center of a special accommodation request for myself or a guest I am registering?

Can I bring a quest to my Orientation?

 

Orientation Session

 

Can I register for courses if my immunization records or high school transcript has not been turned into NWACC?

Can I get my NWACC Student ID Card during advising?

Can I get my NWACC parking pass during advising?

Will I learn about Financial Aid at orientation or at advising?

 

Post Orientation

 

What do I do now that I have attended orientation and been advised?

Can I access my class schedule at any time?

Where can I see my bill?

 

PRE-ORIENTATION

 

Q: What do I need to have turned in to sign up for orientation?

A: In order to sign up for orientation a student must have completed the following:

  • Been accepted to Northwest Arkansas Community College (Note: once your application is processed, you will receive notification via email to the personal email account you provided on the application).
  • Submitted full ACT, Accuplacer and/or COMPASS Test Scores for Reading, Writing, and Math. (Note: If your ACT Math score is a 17 or below, you are required to complete the Math portion of the Accuplacer exam prior to signing up for a session. Visit our Testing Center website here for full details on taking the exam).

 

Q: Why is orientation required?

A: Orientation is required in order to provide new students with necessary information on being a successful college student at NWACC. Students will learn information on how to access and use their student portal (myNWACC Connection), NWACC academic requirements, financial aid, degree programs, policies and procedures, campus resources and more. After they complete the online orientation, students will also be directed to make an appointment with an advisor and register for classes.

 

Q: How long and during what time is the orientation?

A: The online orientation course takes roughly 45 minutes to 1 hour to complete. Student can complete the course at their convenience, but it must be completed before attending their first-time advising appointment.

 

Q: Is there a fee for orientation? 

A: No. At this time NWACC does not charge a fee for orientation. 

 

Q: What if I need to reschedule my post-orientation advising appointment?

Please email EnrollmentSupport@nwacc.edu if you are unable to make your original appointment. We will work on rescheduling your visit.

Please note: All first-time students must complete Online Orientation before seeing an academic advisor.

 

Q: I will be attending NWACC in-person but currently live out of state or unable to come to campus for an advising appointment - what do I do?

 

A: First-time student advising appointments can also be held via phone or skype. For more information please see the main orientation page or email onlineadvising@nwacc.edu.


And don't forget - Advising is also conducted at our Washington County Center location in Springdale. If that location is more convenient for you, you select Academic Advising Center (Washington County) during the appointment scheduling process.

 

Q: How do I inform the Enrollment Support Center of a special accommodation request for myself or a guest I am registering?

 

A: If assistance is needed during academic advising, students should contact our Disability Resource Center at (479) 986-4076. These accommodations cover a wide array of needs, such as language interpretation, visual, auditory and, physical to name a few.  

 

 Q: Can I bring a guest to my advising appointment?

A: You can choose to bring up to two guests to the orientation session. Due to limited capacity advising offices cannot accommodate more than 2 guests.

 

Orientation Session

 

Q: Can I register for courses if my immunization records or high school transcript has not been turned into NWACC?

A: Yes. In order to register for courses students must have a completed admissions application and either ACT, SAT, Accuplacer or COMPASS scores on file. If a student scores below a 17 on the math portion of the ACT or below a 500 on the math portion of the SAT, NWACC policy requires them to also take the math section of the Accuplacer exam before signing up for orientation or registering for classes.  NWACC DOES require a copy of a completed (post-graduation) high school transcript and immunization records to be on file before a student can register for their second semester. We recommend you turn those records in right away.

 

Q: Can I get my NWACC Student ID Card during orientation or advising?

A:  Students can visit the Student Information Center following registration of classes to get their NWACC student ID card.

 

Q: Can I get my NWACC parking pass during advising?  

Students can get their parking tags from the Student Information Center after they have registered for classes. Visiting the Student Information Center (SIC) on the first floor of the Becky Paneitz Student Center. The SIC is open 8am - 6pm Monday to Thursday, and from 8am - 4:30 on Fridays.

 

 Q: Will I learn about financial aid at orientation or advising?

A: Yes. The Online Orientation course covers basic financial aid information. Also, during the on-campus orientation portion, our Financial Aid Office  will also assist with any questions regarding your financial aid package.  

 

If you have completed your FAFSA (Free Application for Federal Student Aid), students can check on the status of their Financial Aid through their myNWACC Connection - your orientation course will include detailed instructions for checking your Financial Aid onlin.

 

 It is highly recommended that you visit www.fafsa.gov to complete your application for financial aid as soon as you know you want to attend NWACC.

 

Post Orientation

 

Q: What do I do now that I have attended orientation and/or advising?

A: Once you have completed the Online Orientation course, you will now choose your advising option (on-campus or online). Please visit the final page of the Online Orientation Course for full options and instructions.

 

Q: Can I access my class schedule at any time?

A: You can access your course schedule at any time in your myNWACC Connection Account. After logging in click on registration in the left hand navigation menu, then click on detail schedule.

 

Q: Where can I see my bill?

A: You can access your bill at any time in your myNWACC Connection Account. After logging in click on treasurer in the left hand navigation menu, then click on Touchnet eServices.

 

 

Experiencing a Technical Issue?

 

If you need help with your username and password or encounter technical difficulties, please call the Student Technology Help Desk at 479-619-4376.

For other questions related to New Student Orientation, please contact the Enrollment Support Center at 479-986-4000 or EnrollmentSupport@nwacc.edu