Self-Service Work Orders

We are testing a new option for submitting work orders to Information Technology (Technicians). Please help us as a tester, you can "click here to create a work order" and put in your intranet username/password.

  

You are still welcome to call the Technology Help Desk or send us an email at any time.  

When you login you will choose “Manage Work Orders” 

“Add a new Work Order”

Fields with (*) are required

In general the priority is either “medium”, “high”, or  “critical”

In the “Type Field” you can start typing something like PRINTER and a category similar to your issue should appear

In the “Notes” field please try to describe the issue and include the room number and Ptag# (barcode sticker on most of NWACC’s technology equipment)

For questions/comments on this content, please contact Amy Lance.