Online Resources & Services for Students During COVID-19 | NorthWest Arkansas Community College

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Online Resources & Services During COVID-19


NWACC is offering summer courses online, with plans to offer flexible course options in the fall that are designed to support your academic needs and personal safety. To better assist our students during this time, below are helpful resources and services available virtually. 

 COVID-19 Information

NOTE: To learn more about NWACC's response to COVID-19, be sure to view the college's web page: www.nwacc.edu/coronavirus 

  

Virtual Student Success Center

Need help navigating your current courses and connecting to academic resources? Email our Virtual Student Success Center at success@nwacc.edu or call or text 918-612-0148. 

 
Other Helpful Resources

Our Enrollment Supper Center is available to answer your questions regarding admissions, financial aid and student records. Contact our staff by calling 479-986-4000 or by emailing enrollmentsupport@nwacc.edu

For current credit students and employees:

  1. Visit https://uag01.nwacc.edu
  2. Click VMware Horizon HTML Access.
  3. Log in using your NWACC credentials.
  4. Select “General Use Desktops”

Many educational institutions, including NWACC, have extended their WiFi access to parking lots for public use. View the NWACC library page for more information. 

The remainder of the spring semester, all NWACC courses will be offered online or through other alternative methods. 

STUDENTS:  Your faculty member will be in contact with you through Canvas and NWACC email regarding information on the alternative method of instruction.

Peer tutoring services will be available online via Skype for Business and email during the tutor's published hours. Skype for Business is available as a FREE download for students by visiting Microsoft 365. Please see the tutors contact information and schedule.

Contact information:

Math Center in-person tutoring will not be available until NWACC allows students to use services on campus again.

Until that time, the Math Center will try to provide help in other ways. Until further notice, the center will offer tutoring via email during the times of 10 am-5 pm on Monday through Thursday and 10 am - 2 pm on Friday. Any emails sent after those times will be answered the next working day. 

Specific questions are easier to help with, so please have specific examples or topic questions. Please allow up to 24 hours for responses. Emails should be sent to mathcenter@nwacc.edu.

Any changes will be posted on the Math Center Website.

 Face-to-face consultations are now being moved to Email consultations.  Email consultations will be closed during spring break.

Library resources can be accessed through My NWACC - on the left hand side, you will see Library, or go directly to the library website. When accessing databases from off-campus, you will need to sign in using your NWACC username and password.

As you visit the NWACC library website, you can view the many resources that are readily available to you even while courses have been moved online. You can access them electronically, and the library staff are available to help you navigate the library’s Search Everything and other remote tools via the library's Ask Us! service.

Below are just a few resources available. Visit the NWACC library website to learn more.

Feel free to reach out to the NWACC library at library@nwacc.edu for a little extra help in making this online shift a little easier.

Please contact dl@nwacc.edu for assistance with Canvas issues or questions.

Accuplacer is now being offered online through with the Testing Center staff and through a online company called Examity. This service is for NWACC students only.

Please email testingcenter@nwacc.edu for more information.

For technical questions contact the IT Help Desk at techsupport@nwacc.edu.  For password reset or unlocking your account, you will need to contact the IT Help Desk at 479-619-4357.  We cannot reset passwords or unlock accounts via email.

If you struggle with work/life balance, maintaining normalcy, adjusting to online classes, keeping a daily routine and accessing community resources, NWACC's counselors can help. Licensed counselors from NWACC's Counseling and Wellness Center's are available to help students, faculty and staff by video or phone. Email counseling@nwacc.edu to schedule an appointment.

Click this link to view Arkansas restaurants, businesses and locations that are providing FREE food for kids while school is closed due to COVID-19.

There are also a number of food pantries in Washington and Benton County. 

HarkNWA Helpful Resources

  • HarkNWA offers services to NWA including help for education, food, goods, housing, health, legal, money, social support, transportation/transit and employment assistance.
  • In this season of COVID-19, if you are experiencing things like a sudden loss of income or are struggling to find needed resources, Hark is here to help.
  • Hark connectors are ready to assist with a free and confidential needs assessment and build you a customized resource plan of up-to-date community resources.
  • You will also have access to financial assistance programs available, including Harks Catalyst Fund.
  • The assessment takes only minutes. Fill out the contact form on their website and a Connector from Hark will be in touch soon.
  • Website: https://www.harknwa.com/getconnected

As you continue to spend time at home with your family while social distancing, you may be eager to find some resources to aid in your children's education. Visit our Resources for Faculty & Staff page for educational sites for kids. 

The Endeavor Foundation, an NWA non-profit, has created a very useful guide and information to help maintain NWA social networks and connection during social distancing. Below is just an excerpt. Enjoy!

9 Ways to Travel the World from Northwest Arkansas.

  1. Explore museums and art collections around the world with Google arts & culture.
  2. Take a virtual tour inside the Natural History Museum in London.
  3. Experience nightly mind blowing opera streams from the Metropolitan Opera.
  4. Go outside, inside and explore fjords, volcanoes and caverns at our incredible national parks.
  5. The ocean is full of wonders, and you can watch 10 live cams at the Monterey Aquarium.
  6. The High Museum of Art in Atlanta shares significant Civil Rights Movement photography.
  7. Leave earth at the NASA Glenn Center.
  8. Watch the sweet Pandas at the Atlanta Zoo.
  9. Learn locally with online exhibits at Crystal Bridges Museum of American Art and the Museum of Native American History.