Certified Retail Analyst Payments and Refunds | NorthWest Arkansas Community College

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Payments and Refunds


NWACC's CRA program adheres to the college's payment policies and options. View payment policies and options to learn more. 

The cost for the CRA pre-requisite course MS Office is $500, the cost for the CRA pre-requisite Excel course is $522, and each core program CRA course is $597.

You will pay and enroll on a semester by semester basis. 

View the information below to learn more about financial assistance options, dropping a course and NWACC's refund policy.


Financial Assistance

Students are eligible to apply for loans from the following:

Federal financial aid such as grants, loans, FAFSA do not cover non-credit programs. The Certified Retail Analyst program is a non-credit program.

Students must be in the core CRA Program to qualify for a scholarship. Scholarships are awarded for the spring and fall semesters only. Students interested in applying for a scholarship will submit an application to be reviewed by the committee.

The following scholarships are specific to the Certified Retail Analyst Program:

NWA RLUG Scholarship:

•    Recipients must be enrolled in the Certified Retail Analyst program, have a minimum 3.0 GPA
•    Communications will be sent out to all students in the core program each semester (4-6 week window announced each semester for student to apply for the scholarship on-line)
•    Number of Awards: varies
•    Amount: varies

James Thulin Memorial Scholarship:

•    Recipients must be enrolled in the Certified Retail Analyst Program, living with a chronic illness, be nearing completion of their studies, have a minimum 3.0 GPA
•    Communications will be sent out to all students in the core program each semester (4-6 week window announced each semester for student to apply for the scholarship on-line)
•    Number of Awards: varies
•    Amount: varies

There are a number of community resources available that provide aid to parents, single parents, low-income and dislocated or displaced workers.

  • WIOA is a landmark legislation designed to strengthen and improve our nations public workforce, including youth and those with significant barriers to employment. Must be 18+ and meet WIOA income requirements and/or be a displaced or located worker to be eligible for WIOA benefits. Contact your Arkansas County Workforce Center to learn more. 
  • The CRA Program is a VA approved program to students who can provide a Certificate of Eligibility. Students who provide a Certificate of Eligibility, our Veterans Resource Office will work with the VA in obtaining reimbursement for tuition costs. In addition, the CRA Program is approved for Workforce Investment Act, which provides funds to address the employment and training needs of adults, dislocated workers and youth.

  • Trade Adjustment Assistance (TAA) Program is a Federal program that assists dislocated workers with opportunities to obtain the skills, resources, and support they need to become reemployed. 

  • Arkansas Rehabilitation Services (ARS) prepares Arkansans with disabilities to work and lead productive, independent lives through a variety of training and career preparation programs.

  • Single parent scholarships help single parent families in Arkansas become financially stable and independent. Visit the links below to learn which scholarships might be available to you:


Drop a Course / Refunds

  • A request to drop or withdraw from a class must be made no later than three business days prior to the first class meeting. Students should complete the drop/withdrawal form by signing and dating it.
  • Students may submit the drop/withdrawal form online. Email retail@nwacc.edu to access the form.
  • Refer to the NWACC academic calendar for last date to withdraw from the Retail Analyst Program classes to receive a “W” on transcript.
  • Allow at least three weeks for receipt of your refund check.

  • Students may be eligible for a refund if they  drop from classes within the specified refund periods according to college policy.
  • College refund policy can be found here.
  • Full refunds will be issued for drop requests received prior to the first class meeting.
  • After the first class meeting, refunds will be issued on a prorated basis.
  • Tuition and class fees paid by cash, check, or credit card will be refunded by check and mailed in approximately 2 to 3 weeks.
  • All refund checks will be mailed to students.