Medical - Arkansas BlueCross BlueShield
Arkansas BlueCross BlueShield
PO Box 2181
www.bcbs.com (Out-of-State PPO Provider)
1-800-817-7726 (Northwest Region, Fayetteville)
1-800-238-8379 (Central Region, Little Rock)
Arkansas BlueCross BlueShield offers a Preferred Provider Organization (PPO) plan to our employees. The Benefit Summary gives you an overview of your health coverage and provides some of the most commonly requested information regarding your policy. The PPO Network is True Blue and is made up of health care providers who have agreed to bill according to BlueCross processes and have agreed to participate in negotiated discounts for medical services. To receive maximum coverage under the PPO plan, in-network providers must be seen. Access to the in-network provider directory is available by clicking here (select Find a Doctor, TrueBlue PPO). BlueCross BlueShield offers nationwide coverage to members along with added benefits through the BlueCard travel program. The monthly cost for coverage depends upon the level of coverage you choose. Review the Health Benefit Rates for details.
As required by the Patient Protection and Affordable Care Act (PPACA), BlueCross has provided the following Summary of Benefits and Coverage (SBC) and Glossary of Health Coverage & Medical Terms. The SBC provides information regarding coverage specifications and limitations that apply to NWACC's health insurance plan.
For questions about processing a claim or problems in receiving reimbursement, contact Arkansas BlueCross BlueShield, Northwest Regional office in Fayetteville at 1-800-817-7726, Central Region in Little Rock at 1-800-238-8379, or write to: Arkansas BlueCross BlueShield, PO Box 2181, Little Rock, AR 72203-2181.
Admissions outside of Arkansas, call 1-800-451-7302
Pharmacy Customer Service, call 1-800-863-5561