Be sure to use the Browser Checker before contacting support. They will need to know the information provided by the checker.
When emailing support, please include your student ID number, your operating system, browser version, class title and section, and the specifics of the problem. The location in your course and any titles; assignment, discussion post, etc. This will help us serve you better. Thanks!
Tier 1 Student Support is provided by the Student Technology Help Desk
Email Questions & Problems
Tier 2 Student Support is provided by Distance Learning
Blackboard Boot Camps
Email the Distance Learning Department at firstname.lastname@example.org.