Distance Learning Student Resources
Quicklink to this page: http://tiny.cc/onlinehelp
NWACC offers many online academic resources from various departments. Please check the Academic Resources page for details.
Are you only using Blackboard for your on-campus classes? CLICK HERE FIRST!
Blackboard Boot Camps are available towards the beginning of each semester to prepare you for using the Blackboard system. They are delivered as a self-guided course and live in-person sessions. Go to the Blackboard Boot Camp information page to find out more.
Be sure to review the current Technology Requirements for working online, specifically with Blackboard.
Need to find information on how to use a certain tool in Blackboard? See the Blackboard 9.1 Tutorial Videos
What to do if there are Blackboard System Problems
If you cannot access Blackboard through My NWACC Connection, try logging in directly to Blackboard at https://nwacc-bb9.blackboard.com.
Despite our best efforts to maintain system reliability, technology sometimes fails and you should be prepared in advance.
1. Always keep a backup copy of everything you submit online in case of technology problems, either with your computer or with Blackboard. It is a good idea to type longer discussion postings into a document first, save it, and then paste it into the discussion area. Courses will only be available for a short time after the last day of class.
2. Make sure your NWACC email is working, and check it regularly. If there is a major problem with Blackboard, Distance Learning will attempt to contact you via NWACC email to let you know what is happening. Blackboard system announcements about maintenance times will be posted on the direct login page at https://nwacc-bb9.blackboard.com and inside the Blackboard system.
3. If you have assignments due or other concerns, contact your instructor immediately via NWACC email, and watch your NWACC email for updates from your instructor. They will inform you about any adjustments that may be necessary in your course.
Please be assured that in event of a system emergency, we will be doing everything we can to restore service to normal as quickly as possible.
The NWACC Information Technology Department maintains the servers and other computer infrastructure of the college. Please see Technology Services for those maintenance times.