Retail and Supplier Education

 

Frequently Asked Questions

 

Certified Retail Analyst Program Questions

 

Shelf Management and Space Planning Program

 

Certified Retail Analyst Program Answers

How fast do the classes fill up?

Classes are filled as a “first come, first served” bases.  If you want to enroll, do not procrastinate!

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If I do not have a college degree, can I still enroll in the program?

Yes, you can still enroll into the Certified Retail Analyst program without a college degree.  You still have to fulfill the prerequisites that include some college courses.

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Can I test out of the prerequisite courses?

Yes, you can test out of any and all of the prerequisite courses. 

 

To test out of the English Composition I and College Algebra class, you can take the NWACC Compass test or the CLEP test for each subject.  For the NWACC Compass Test you will need to have a score of 90+ on the English Composition I and a 46+ on the College Algebra for it to apply as your prerequisite.  You will need to contact the NWACC Testing Center to make an appointment to take these exams.

 

To test out of the Intro to MS Office 2010, you can take the NWACC CISQ Challenge Exam or provide a Microsoft Specialist Certificate certified by Microsoft.  You will need to contact the NWACC Testing Center to make an appointment to take this exam.

 

To test out of the Advanced Excel and Access for Retail, you must have successfully pass the CISQ Challenge Exam with a 90% or higher.  To set up an appointment for this 3 hour exam, please email retail@nwacc.edu.

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What is tested on the Challenge Test?

The Challenge test is a Microsoft created test that goes over the basic functions of MS Word, MS PowerPoint, MS Excel  and MS Access.  You will need to know the basic layout of each program, what functions are on what ribbon, among other tasks, and remember to avoid the right click short cuts.  This test will count a question incorrect if you use any short cuts unless otherwise directed.

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What is tested on the Advanced Excel and Access for Retail waiver test?

The Advanced Excel and Access for Retail waiver test is given by the Program Director and/or the Program Assistant.  The test is not like the Challenge test where there is only one correct method of completing the task at hand. 

This test goes in more depth of the functions, formulas, and other features that will be most commonly used in Excel and Access for a retail analyst.  Click on Excel and Access for a more detailed list.

What if I have not passed College Algebra and/or English Composition I?

You can test out of English Composition I and College Algebra, you can take the NWACC Compass test or the CLEP test for each subject.  For the NWACC Compass Test you will need to have a score of 90+ on the English Composition I and a 46+ on the College Algebra for it to apply as your prerequisite.  You will need to contact the NWACC Testing Center to make an appointment to take these exams.

 

OR


You can go to www.nwacc.edu and apply to become a student and enroll in these courses as long as you meet their prerequisites.

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Does my current work experience in Microsoft Office and Excel exempt me from the two prerequisite computer classes?

No, work experience does not excuse you from taking the prerequisite computer courses.  Students use Microsoft Office and Excel in varying degrees, and we want to ensure that all students are prepared with the knowledge and tools that is needed first class.  This way, our instructors don’t have to slow down the teaching process to review basic Microsoft Office and Excel skills.  However, you are more than welcome to try and test out of these classes. 

 

To test out of the Intro to MS Office 2010, you can take the NWACC CISQ Challenge Exam or provide a Microsoft Specialist Certificate certified by Microsoft.  You will need to contact the NWACC Testing Center to make an appointment to take this exam.

 

To test out of the Advanced Excel and Access for Retail, you must have successfully pass the CISQ Challenge Exam with a 90% or higher.  To set up an appointment for this 3 hour exam, please email retail@nwacc.edu.

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What happens if I don’t pass the prerequisite computer classes?

You must pass each prerequisite class to be enrolled into the program.  If you do not pass, you can either retake the course or you can try to “test-out”. 

 

To test out of the Intro to MS Office 2010, you can take the NWACC CISQ Challenge Exam or provide a Microsoft Specialist Certificate certified by Microsoft.  You will need to contact the NWACC Testing Center to make an appointment to take this exam.

 

To test out of the Advanced Excel and Access for Retail, you must have successfully pass the CISQ Challenge Exam with a 90% or higher.  To set up an appointment for this 3 hour exam, please email retail@nwacc.edu.

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·         Can I just sign up for the first computer prerequisite, Introduction to Microsoft Office 2010 and sign up for the Advanced Excel and Access for Retail class later?

You can sign up for one computer prerequisite class at a time if you would like to pay for the class all up front.  If you wish to sign up for the payment plan option, you will have to sign up for both classes at the same time.

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How much does the entire program/class cost?

The prerequisite computer classes are $480 per class and the core classes are $530 per class.  The total cost for the program, including the two prerequisite computer classes that we offer, is $3,610. The total cost for the program, not including the prerequisite classes is $2,650.

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·         Is there financial aid available for these classes?

There is not financial aid for the courses that we offer for this program.  If you need to take the prerequisite courses, you can apply for financial aid for ENGL 1013 English Composition I, MATH 1204 College Algebra, and CISQ 1103 Intro to Computer Information.

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·         Do I have to pay the entire amount as a lump sum up front?

No, you pay as you enroll each semester.  You can also set up a payment plan.

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Can I take one class at a time throughout the program?

     Yes, you can enroll in the program and take each of the classes in order, one at a time.

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·         Can I skip any of the program classes or just take one class by itself?

No, you must enroll in the program.  We do not offer these classes as stand alone courses.

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·         What happens if I don’t pass one of the program classes?

You must retake a course if you do not receive a grade of “C” or higher before you can move on to the next course.

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·         What are the advantages of completing the entire program?

After completing the entire program you will have the basic skills needed to enter a company as an entry level retail analyst and a professional portfolio.

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·         Will the program provide internship and job leads?

While you are enrolled in Retail Strategic Analysis and Retail Analytical Techniques, you will receive job postings as we are notified of them.

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·         If I successfully complete the program, am I guaranteed an internship?

No, internships are not available in this program.

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·         If I successfully complete the program, am I guaranteed a job?

No, entry level retail analyst positions vary by company and economic climate.

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Is there any possibility of my Certified Retail Analyst application being rejected?

As long as you complete your paperwork, have your prerequisites completed, and you are able to make your payments you will not be rejected from this program.

While enrolled, if your grades do not meet the minimum requirements and you refuse to retake the failed course, you will not long be considered a participant in the program.

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How do I get my NWACC user id and temporary password to finalize my payment plan option, or pay by credit/debit card, and check my program emails?

To gain access to my NWACC Connection, payment plan enrollments, to check all program emails and/or to reset your password, you will need to call the NWACC IT Help Desk at (479) 619-4376 and request your user id and temporary password.  Please note that their hours are Mon - Thurs 7:30-5:30 and Fri 7:30-4:30.

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How do I reset my Retail Link password?

To reset your Retail Link password, send an email to retail@nwacc.edu with the subject line Retail Link Password Reset.  All requests for password reset will be completed within 24 hours of your request.

If you have a test or exam in the evening, please make sure that you know your Retail Link password or request it to be reset before 4 PM that day or you will risk not having your password reset until the following day.  The Retail Link Help Desk is closed in the evenings and will not be able to process your password reset requests.

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Shelf Management & Space Planning Program Answers

 

If I do not have a college degree, can I still enroll in the program?

You must have completed the Certified Retail Analyst program to enroll into Shelf Management and Space Planning Program if you do not have a college degree.

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How do I get my NWACC user id and temporary password to finalize my payment plan option or to pay by credit/debit card?

To gain access to my NWACC Connection, payment plan enrollments, you will need to call the NWACC IT Help Desk at (479) 619-4376 and request your user id and temporary password.  Please note that their hours are Mon - Thurs 7:30-5:30 and Fri 7:30-4:30.

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For any further questions, please send them to retail@nwacc.edu.