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Correcting Performance Problems™ (4-Hours)

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The pressure for speed, productivity, and bottom-line results has never weighed more heavily onb organizations than now. Managers must ensure that everyone takes responsibility for performing his or her job as effectively as possible. Employees need training and coaching so they can manage their own performance. When these approaches aren’t enough, managers need to step in and take prompt and decisive action.

The purpose of this module is to provide participants with skills for addressing recurring or serious performance problems, getting an individual’s performance back on track, and building motivation for improvement.

 

At the end of the module, participants will be able to:

  • Recognize why managers delay correcting poor performance.
  • Describe the consequences of delaying action to correct poor performance.
  • Identify performance situations in which to take action.
  • Explain the benefits of thorough preparation when planning a discussion about poor performance.
  • Demonstrate a set of key actions for correcting performance problems.
  • Conduct focused conversations about poor performance that result in action toward improvement.

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Want to enroll?  Contact Stacy Reagan at 479-936-5108!