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Our Partners


Caring for Customers® (4-Hours)

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Provide friendly, caring service that meets the needs of customers on the human level.

Participants will be able to:

  • Explain why meeting customers’ human needs is essential to their success as employees.
  • Apply three skills that demonstrate your interest in and concern for customers: Listen attentively, project a willingness to help; and convey respect.
  • Use four caring responses that communicate the customer’s value to your organization.
  • Acknowledge the customer and his or her situation.
  • Appreciate something about working with the customer.
  • Affirm something the customer has said or done.
  • Assure the customer of good service.

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Want to enroll?  Contact Stacy Reagan at 479-936-5108!