Our Partners

                              

___________________________________________________________________________________________________

Achieve Global®                                            

Achieve Global® is the world leader in helping organizations translate business strategies into business results by developing the skills and performance of their people.

Achieve Global® training consist of relevant, research-based content that drives results! 

As an Achieve Global® partner, NWACC Corporate Learning can provide unique training opportunities for your company.

Accelerating Team Productivity

Leaders are faced with the dilemma of developing enhanced teamwork along a fast timeline.  These classes are designed to help leaders focus teams on key results and outputs, build energy  and momentum toward achieving goals, negotiate on their team’s behalf and handle difficult dynamics within a team that impact performance.   These modules will explore today’s workplace challenges and the need for accelerating performance through teamwork.  They will also provide the skills and tools for team leaders to intervene directly, addressing situations on their own that might develop among and between team members.

Aug 07 Building Team Pride and Purpose                     $175/workbook included

Aug 21 Resolving Conflict With Your Team                   $175/workbook included

Creating Stellar Customer Relations

Improving skills for customer service—whether external or internal—and how to create positive defining  moments during every interaction is what this training will entail.  Participants will learn to improve their  customer service skills by integrating key knowledge and concepts with the tactical demands of their everyday workflow.

Sep 04 Reaching for Stellar Service                             $175/workbook included

Sep 18 Caring For Customers                                      $175/workbook included

Managing the Performance of Others

As a manager, supervisor, or leader of a work group or team, performance leaders help others do the work that  ultimately makes an organization successful.  The skills taught in these classes will help participants prepare for many different performance-related discussions. Learn how to handle performance expectations with others in a way that increases their sense of ownership and gains their commitment.  You will also learn how to address       recurring or serious performance problems and build motivation for improvement.

Oct 02 Clarifying Performance Expectations             $175/workbook included

Oct 16 Correcting Performance Problems                  $175/workbook included

Problem Solving Results: Solutions, Improvements, and Innovations

The intense demands of business today can create a serious gap between “what is” and “what’s expected.” When closing this gap is your responsibility, you may find yourself asking, “what is the best approach?”  The ability to  create innovative solutions and leverage opportunities for improvement is more critical than ever.  The key to  these outcomes lies in the integration of two key components: people and process.

Oct 30  Connecting People And Processes                 $249/includes workbook for all 4 classes

Nov 06 Exploring Gaps, Causes and Solutions

Nov 13 Deciding On a Solution

Nov 20 Making It Happen 

(Click here for Class Flyer)

___________________________________________________________________________________

American Management Association Supervision Classes

Learn contemporary methods that will allow you to stand out as an effective supervisor.  These five week courses show you how to increase performance by tackling issues and enhancing opportunities that can impact that performance.  Completion of each course will certify you in its specific area, while an AMA Certificate in Supervision is earned by successfully completing all five courses.

Fair, Square, and Legal

Do you know what to do to protect your business, your employees, and yourself from legal liability?  Can you defend your actions – or those of your employees – if you do end up in court?

Staying out of trouble is a matter of being prepared.  And that’s exactly what you’ll learn in Fair, Square, and Legal – clear, unambiguous, step-by-step methods of documentation, compliance, and prevention for every business-related action that can raise legal liability.

Sep 10 - Oct 08               $350/materials included          6:00pm-9:00pm

Performance Appraisals

Learn how to make the performance appraisal process deliver maximum value to the organization.  Performance appraisals are a critical tool for aligning employee performance with the goals of the organization.  They also provide a key point of contact between managers and their people.  Yet there are few tasks managers dread more.

This course will equip you to meet this managerial challenge with confidence and enthusiasm.  Learn how you can make the performance appraisal process deliver maximum value to both the organization and employees.

Nov 05 - Dec 03               $350/materials included          6:00pm-9:00pm

Compensation

This course will give you a solid, fundamental overview of the field of compensation and serve as a primary resource as you implement new programs or improve existing ones.

Gain information and skills needed to implement new or improve existing compensation programs.  Find how to determine and maintain pay levels that will attract, retain, and motivate and develop compensation policy guidelines that reflect the company’s values and culture.  Meet the seven basic objectives when implementing an effective compensation plan.  Learn to integrate performance, productivity and business results into the compensation process and adjust compensation plans to address a company’s changing needs.

Jan 07 - Feb 04               $350/materials included          6:00pm-9:00pm

Successful Interviewing

Here is the course that can turn non-interviewers into good interviewers—and good interviewers into great interviewers. Whether you're a general manager or human resources specialist, the fact is that you do some interviewing (formally or informally) virtually every day.

This course will help you sharpen such skills as open-ended questioning, active listening, and reading body language—all essential in a variety of management situations. You’ll learn to apply these techniques to 12 types of business interviews, from hiring and coaching to assessment and termination. You’ll even gain practice in dealing with interviewees who are nervous, aggressive, overly talkative, evasive, or otherwise challenging.

"Which questions can and can't I ask? How should I document an interview?" Because such concerns can trip up even the most experienced business interviewer, you’ll find clear guidance on key legal issues and specific do's and do not's dictated by current legislation. Managers will also appreciate the wealth of real-life dialogs that highlight this broad-based and highly useful course.

Feb 25 - Apr 01               $350/materials included          6:00pm-9:00pm

Fundamentals of HR

Whether you're a recently appointed HR manager, are new to HR or have a non-HR job with HR responsibilities, this course can give you the know-how you need. Understand essential HR functions and learn to develop an action plan to put to work in your organization.

This comprehensive seminar delivers a clear-eyed analysis of HR's role in organizations now, and identifies future trends. . .from confronting issues of workplace harassment to recognizing compliance red flags. . .from preparing policies and procedures manuals to identifying the elements of effective performance management. . .from flexible benefits packages to cost-effective retention strategies, and more.

Apr 22 - May 20               $350/materials included          6:00pm-9:00pm

(Click here for Class Flyer)

______________________________________________________________________________________________

 
Click here for more information!                                                                                                  

 

Interested in gaining a competitive edge?  Contact Stacy Reagan at 479-936-5108!