My NWACC Connection Time Out

As a security feature, My NWACC Connection [MNC] is set to time-out after 1 hour.  If you log in through MNC and work in Blackboard for more than one hour,  you run the risk of losing your connection without knowing it -- and you will lose any unsaved work in Blackboard, too.

The solutions are:

• Click back into My NWACC Connection before the hour is up.   My NWACC Connection is still open in another window in the browser, so return there and click on something to let MNC know you are still around.

BEST SOLUTION: Log in through the http://nwacc.blackboard.com page if you plan an extended work session. 

• It is always a good practice, if you are writing a long discussion posting or other long text, to type it first in a document [like using Word] save a copy, and then copy and paste it into Blackboard. This allows you to check for spelling errors, too.

For questions/comments on this content, please contact dl@nwacc.edu

This page was last updated on:  April 02, 2010 @ 11:27 am