Tuition and Fees
Students must pay all tuition and fees or set up a FACTS payment plan by the published Payment Due date for each semester. FACTS is a payment plan that allows students to spread tuition payments over a period of time; it is not a loan. See the payment policy section for more details.
Student Residence Status for Tuition and Fee Purposes
For all residency classifications, students must still be a legal resident on the first day of class for that semester, as well as meeting the six-month residency requirement.
Moving to a higher-tuition residency on or before the “official day” of the semester (11th class day for Fall and Spring semesters) will immediately change a student’s residency for the current semester. Moving after the “official day” will not result in any residency change for the current semester, but may change a student’s residency for proceeding semesters.
In-District Residents
A student is an in-district resident for tuition purposes only if his or her legal residence is located in the Bentonville or Rogers school district. This means that the Bentonville or Rogers school district is the legal place of residence of the student for all purposes and that the student demonstrates by good faith acts the intent to make his or her permanent home in the Bentonville or Rogers school district.
Legal residence in the Bentonville or Rogers school district is required for at least six continuous months prior to the first day of classes of each semester or term. Mere physical presence in the Bentonville or Rogers school districts is not sufficient to establish residency or demonstrate future intent. In-District residents pay tuition of $55.00 per credit hour.
Out-of-District Residents
A student is an out-of-district resident for tuition purposes only if his or her legal residence is located in the state of Arkansas (outside of the Bentonville or Rogers school district). This means that Arkansas is the legal place of residence of the student for all purposes and that the student demonstrates by good faith acts the intent to make Arkansas his or her permanent home.
Legal residence in Arkansas is required for at least six continuous months prior to the first day of classes of each semester or term. Mere physical presence in the state of Arkansas is not sufficient to establish residency or demonstrate future intent. Out-of-District residents pay tuition of $88.00 per credit hour.
Contiguous County Residents
A student is a contiguous county resident for tuition purposes only if his or her legal residence is in one of the following counties: Adair and Delaware counties in Oklahoma, and Barry and McDonald counties in Missouri. Legal residence is the place of residence of the student for all purposes and he or she demonstrates by good faith acts his or her intent to make that a permanent home.
Legal residence is a contiguous county is required for at least six continuous months prior to the first day of classes of each semester or term. Mere physical presence in a contiguous county is not sufficient to establish residency or demonstrate future intent. Contiguous county residents pay tuition of $88.00 per hour
Out-of-State Residents
Students are considered Out-of-State if they have not lived within the State of Arkansas or contigous counties for six continuous months prior to the first day of classes of each semester or term, but are citizens of the United States. Out-of-State residents pay tuition of $123.00 per credit hour.
Waiving of out-of-state tuition: Students who move to Arkansas for the primary purpose of accepting or maintaining full-time employment may request a waiver of the six-month waiting period to receive out-of-district tuition. Students must submit a completed and signed “Employer Residency Verification” form to request this waiver.
International Residents
Students are considered an international student if they are not U.S. citizens or legal residents and have met all requirements as enforced by the Bureau of Citizenship and Immigration Services. International students pay tuition of $123 per credit hour PLUS a $15 per credit hour international fee.
Establishing Residency
NWACC determines a student’s legal residency for tuition at the time of admissions to the College. To demonstrate residency, students must present documents to the Admissions Office that display:
• Student’s name
• Students physical address (not P.O. Box) with a date at least six (6) months prior to the first day of class
The following documents may be used to furnish proof of residency:
• Current Arkansas driver’s license*
• Personal property tax assessment with current legal residence listed
• Bona fide rental property lease agreement.** If lease agreement is between individuals, it must be notarized.
• Real estate contract with current legal residence listed
• Vehicle registration
• P.O Box rental receipt with verified physical address and date of rental.
• Letter from County Clerk with date registered to vote and physical address.
• Completed and signed “Employer Residency Verification” form, available at the Admissions office (or certified letter from employer covering the same information).
Students may be asked to present additional documentation to demonstrate proof of residency.
Dependent Students: Dependent students are eligible to claim their parents’/guardians’ residency. The student must provide proof of parents’/guardians’ residency as listed above, and provide the front and signature pages of th most recent tax return, which must list student as a dependent.
*Note: Arkansas law 27-16-506 requires drivers to notify the Office of Driver Services within ten days of moving from the address listed on his or her driver’s license.
**Note: Acceptable lease agreements must be signed and dated on the day of or prior to move-in. Lease agreements made after-the-fact may not be acceptable as proof or residency, regardless of the date listed on the agreement.
Fees
Application for Admission Processing Fees:
The following fees must accompany a student’s Application for Admission and are non-refundable.
• $10.00 for new NWACC students (international students - see below).
• $5.00 for re-admitted NWACC students.who have previously paid an application fee. Previous NWACC students must submit a new application if they missed a major semester of class attendance.
• $35.00 for new International students
Administrative Fees:
Application Fee:
New Student $10.00
Re-applying Student $5.00
International Student $35.00
Returned Check Fee (per returned check) $25.00
Calculator Rental Fee (per semester) $30.00
Learning Support Fee (per credit hour) $4.50
Technology Fee (per credit hour) $5.00
International Fee (per credit hour) $15.00
Distance Learning Fee (per distance learning course) $22.00
Infrastructure Fee (per semester) $50.00
Testing Center Services and Fees Per Exam
BCPT Biological Concepts Proficiency $10.00
CAAP Collegiate Assessment of Academic Proficiency No Charge
CAAP for Non-NWACC Students $25.00
CLEP Examination Fee $55.00
CLEP Proctor Service Fee $25.00
COMPASS Placement Test (per package) $10.00
DSST/Dantes Examination Fee $60.00
DSST Proctor Service Fee $25.00
HAPS Human Anatomy & Physiology Society Exam $10.00
HOBET Health Occupations Basic Entrance Test $15.00
PROCTOR SERVICE for Exams From Other Institutions $25.00
Testing fees effective July 1, 2005
For updates and additional information, please visit the Testing Center website:
http://www.nwacc.edu/studentservices/testing.php
Group Examinations:
Nursing Challenge Test (per test session) 50.00
Insurance Fees (per year):
(Note: All insurance costs are subject to change.)
EMT Basic Insurance Fee 89.25
Paramedic Insurance Fee 89.25
Physical Therapist Assistant Insurance Fee 21.75
Respiratory Therapy Insurance Fee 21.75
Nursing Liability Insurance Fee 21.75
Payment Policy
Students must pay for tuition and fees in full or sign up for a FACTS Student Payment Plan online through E-Cashier by the payment due date as published in the NWACC Schedule of Credit Classes (also see Payment Plans, or visit the Cashiers Office web page at www.nwacc.edu/cashier/index.php).
Non payment of tuition and fees can result in the student being: dropped from all classes; blocked from registering with the college for future classes; unable to obtain transcripts (official and/or unofficial); and unable to receive grades until their account is paid in full.
Methods of Paying Tuition and Fees:
A student may pay tuition and fees in one of the following ways:
1. By Mail
Be sure to include the student’s name and Social Security number or student ID on all correspondence (checks, cashier’s checks, etc.) Please send payment to the following address:
NorthWest Arkansas Community College
Attn: Cashiers Office
One College Drive
Bentonville, AR 72712
2. In Person
Pay in person at the Cashiers Office located in room 1029 of the Burns Hall (BH) between 8:00 a.m. and 6:00 p.m. Monday through Thursday and from 9:00 a.m. and 4:30 p.m. on Fridays. An after-hours drop box is located at the Cashiers Office Window. When using the after-hours drop box, be sure to include the student’s name and Social Security number or student ID with any after-hours payments. DO NOT deposit CASH into the after-hours drop box.
3. By Credit Card via Phone
Students may use a credit card to pay by phone. NWACC accepts Discover, MasterCard, Visa, and American Express ONLY. Please call (479) 619-4291, 619-4318, or 619-2243 during regular business hours (8:00 a.m. to 6:00 p.m. Mon.-Thurs. and 9:00 a.m. to 4:30 p.m. Fridays) to pay by phone.
4. By signing up for a FACTS Student Payment Plan through E-CASHIER
Students may sign up online for a FACTS Student Payment Plan through E-CASHIER to budget the payment of tuition and fees. Students must enroll in a FACTS Payment Plan prior to the NWACC scheduled payment due date. Students receive confirmation of their enrollment in a FACTS Payment Plan by letter, mail, e-mail, or a computer printout at the time of enrollment.
Students are given a variety of on-line payment options, including payment in full, monthly budget payments, or down payments with monthly budget payments. Payments are processed via a credit card or automatic bank payments from student or parent’s checking or savings account. The earlier the student signs up for a payment plan, the more payment options are available to the student (see Payment Plans, page 104 or visit the Cashiers Office web page at www.nwacc.edu).
5. By Third Party
If a third party (employer or a government agency) will be paying tuition and fees on behalf of a student directly to NWACC, a letter of authorization to bill the employer or agency must be received in the Cashier’s Office by the published payment due date. Any part of the tuition and fees not covered by the third party must also be paid by the published payment due date. The Cashiers Office must have a letter of authorization to bill the employer or agency for each semester.
The letter of authorization should contain the following information:
• Student’s name
• Student’s Social Security number
• Third party name and address (letterhead is sufficient)
• Detail of covered expenses (tuition, fees, books, supplies, etc.)
• Maximum dollar amount
• Semester covered by third party
If the letter of authorization is not received by the published payment due date, the student will be responsible for the balance in full. Note: An individual may NOT be invoiced as a third party. For questions regarding third party billing, please call the NWACC Cashiers Office at (479) 619-4221.
6. By scholarship
Students receiving an EXTERNAL scholarship, must have an award letter* on file in the Financial Aid Office OR the scholarship check must be received in the Cashiers Office by the published payment due date. Any part of the tuition and fees not covered by the scholarship must be paid by the payment due date.
*The scholarship award letter should contain the same information as required by a third party billing (see #5 above).
7. By Waiver
Two types of waivers are available to non-employees who enroll in classes at NWACC and meet the necessary criteria. Waiver forms are available at the Cashiers Office located in BH 1029.
The types of waivers are:
Golden-Age Waiver - Students who are 60 years of age or older and show proper proof of age may have their tuition and course-related fees waived. This waiver is limited to credit courses. The “Golden-Age Waiver” form must be completed each semester and turned in to the Cashiers Office by the published payment due date.
In-District Teacher Waiver - Tuition only will be waived for students who are currently employed as full-time Arkansas certified teachers in the Bentonville or Rogers school districts. This waiver is limited to credit courses. The “In-District Teacher Waiver” form must be completed each semester and turned in to the Cashiers Office along with a verification letter from the school district or copy of a current contract by the published payment due date.
Book Vouchers
Book Vouchers are available for students receiving an external scholarship, financial aid, or being paid for by a Third Party (see above). Book vouchers are issued by the NWACC Cashiers Office located in BH. Please refer to the NWACC Schedule of Credit Classes or visit the Cashiers Office web page at www.nwacc.edu for the dates book vouchers are available for a given semester.
Student Payment Plans
NWACC has teamed with the FACTS Tuition Management Company to enable students to more easily budget their education expenses. The FACTS Tuition Payment Plan (hereafter “FACTS”) gives students the option of monthly payments to help make the cost of higher education as affordable as possible.
FACTS offers a variety of on-line payment options, including payment in full, monthly budget payments, or down payments with monthly budget payments. Payments are processed via a credit card or automatic bank payments from either the student or parents checking or savings account. The student has more payment options available to them the earlier they enroll through FACTS E-Cashier. Students receive confirmation of their enrollment either by letter, mail, e-mail, or a computer printout at the time of enrollment in a FACTS Payment Plan.
FACTS gives students a convenient, interest-free way to budget education expenses. Instead of having to pay the tuition at the beginning of each term or going into debt, a student may budget tuition and other expenses over several payments per term. Because FACTS is not a loan program, there is no debt, no credit search, and no interest or finance charge assessed by FACTS on the unpaid balance. The only cost is a $25 per term non-refundable enrollment fee to enroll in a payment plan, or $2.50 if a student selects to make full payment.
FACTS Student Payment Plans are available online through E-CASHIER for ALL Semesters. Enrolling in an online FACTS Student Payment Plan is simple, secure, and easy. Students connect to the FACTS E-CASHIER web-site through www.nwacc.edu. Students will need their NWACC Student ID (or SSN) and Pin #.
If students have created an account with FACTS Management Company, they can use My FACTS Account to access their personal account information, or by calling FACTS Tuition Management directly through FACTS’ 1-800-609-8056.
Returned Checks
If a check made payable to the college is returned by the student’s bank for any reason, the student’s records will be placed on “HOLD” and the student will be charged a returned check fee of $25 for each returned check.
The NWACC Cashiers Office will notify the student by phone and by letter if a check is returned on a student account. The student’s records will remain on “HOLD” until the student pays the amount of the returned-check plus the $25 returned check fee with either: cash, cashier’s check, money order, Discover, MasterCard, American Express or Visa. If payment is not made to the college within 10 business days, the matter may be referred to the Benton County Prosecutor’s Office. If a student has had more than one check returned, the college will refuse to accept checks.
Effect on tuition and fees of adding or dropping classes
Classes with the same number of credit hours that are dropped and added simultaneously will be treated as an even exchange of tuition and fees during the drop periods of each semester. For classes with different total credit hours that are dropped and added simultaneously, students will receive the appropriate credit/refund of tuition and fees percentage for the dropped class or pay the total tuition and fees for the added classes.
Cancelled Classes
Students who are enrolled in classes that have been cancelled will receive a 100% credit/refund of tuition and fees for the canceled classes.
Refunds
Students may be eligible for a refund if they officially drop from classes within the specified drop periods (see Academic Calender). An official drop is completed when the “drop-add” form has been properly processed by the Student Records Office. If tuition and fees were paid in cash or by check, a refund check will be produced and mailed in approximately 4 to 6 weeks for Fall & Spring terms and approximately 2 - 3 weeks for Summer terms after the registration period ends.
After the first refund disbursement of the semester, refunds will be processed on a bi-monthly schedule. Students need to have their current mailing address on file in the Student Records Office in order to receive a refund check. If tuition/fees were paid by credit card, the refund will be credited back to the credit card used to incur the charge.
All refund checks will be mailed to students.
Note: For those students who do not officially drop from classes, no credit/refund of tuition and fees will be made.
Questions concerning tuition and fee appeals (credit/refund of tuition and fees after the 80% drop period) may be brought to the Office of the Vice President of Learner Support Services.
Financial Aid
The Financial Aid Office administers Title IV funds include the Pell grant, Federal Stafford Loan Program, Federal Supplemental Educational Opportunity Grant, and the Federal Work-Study Program. Federal aid covers school expenses, including tuition and fees, room and board, books and supplies, and transportation.
To apply for Federal financial aid you must complete the “Free Application for Federal Student Aid” (FAFSA) for the appropriate year. Students may apply online at www.fafsa.ed.gov. The Financial Aid Office also has paper applications.
Financial Aid Eligibility Requirements
To be considered for financial aid a student must:
• Must be enrolled as a regular student working toward a degree or certificate or in an eligible certificate program at NWACC.
• Maintain satisfactory academic progress according to the NWACC’s Satisfactory Acadmic Progress policy.
• Have a high school diploma or GED certificate.
• Be a U.S. citizen, or an eligible non-citizen.
• Have a valid social security number.
• You must certify that you will use federal student aid only for educational purposes. You must also certify that you are not in default on a federal student grant.
• You must register with the Selective Service (if required).
• You might not be able to receive federal student aid if you’ve been convicted under federal or state laws of selling or possessing illegal drugs.
Types of Financial Assistance
Federal Pell Grant (PELL) - The Pell Grant does not have to be repaid. It is available to undergraduate students with financial need. Award amounts for 2005-2006 range from $400 to $4050 for the year.
Federal Supplemental Educational Opportunity Grant (SEOG) - The SEOG is does not have to be repaid. It is awarded to for undergraduates who demonstrate exceptional financial need. Funds depend on availability at the college. Award maximums are $600 for the year.
Arkansas Workforce Improvement Grants are given by the state of Arkansas.-Grant that does not have to be repaid as long as student does not withdraw from classes. To be eligible, students must be 24 years of age or older, Arkansas residents, show some need after all other financial aid is applied (excluding loans) and have completed the Free Application for Federal Student Aid (FAFSA) by July 15. Award amounts vary based on available funding.
• Arkansas Academic Challenge-Scholarship program to promote academic achievement and encourage academically prepared Arkansas high school graduates to enroll in the state’s colleges and universities. The scholarship provides an award beginning at $2000 for the freshman year, and is renewable for up to 3 more years provided the student meets the continuing eligibility standards established by the Arkansas Department of Higher Education. High School seniors may apply online at www.arkanasaschallenge.com.
• Loans
The Federal Stafford Student Loan-Loans must be repaid after student graduates from college or ceases to be enrolled at least half time. Students must be enrolled in at least six credit hours. Award amounts range from $2,625 to $7,500 for the year depending on the students status.
• Federal Parents’ Loan (PLUS) -Loan must be repaid. The Federal PLUS program is available to parents of dependent undergraduate students enrolled in at least half time. The loan is to assist with educational expenses. Parents may borrow up to the Cost of Attendance minus any other financial aid received.
• Scholarships - Awards based on academic achievement and a variety of factors; Scholarship information is available in the Financial Aid Office or on the web at www.nwacc.edu under Financial Aid.
The Federal Work-Study Program-Does not have to be repaid. Work-Study program allows eligible students to work on and off campus. Students work for no more than 20 hours per week. Wages range from $6.50 to $7.00/hr.
Financial aid packages combine these types of assistance to help students meet educational costs. The total amount received is based on the individual financial situation of the student/family and the student’s enrollment pattern.
Award Letters
The student will receive an award letter from the Financial Aid Office outlining the aid that is available. Awards (Pell, SEOG, ASAG) are based on full-time enrollment. Financial Aid reserves the right to adjust a student’s financial aid award for any discrepancies or errors found. These adjustments can be made retroactively. If the student has any questions regarding his/her award, please contact the Financial Aid Office.
Distance Education Courses
Students may receive financial aid for distance education courses with the following stipulations: The student must be enrolled in a degree-seeking program at NWACC, and the course must be required for the degree.
Satisfactory Academic Progress Policy
To receive federal financial aid funds at NWACC, Federal Regulations require students to maintain Satisfactory Academic Progress (SAP) while working towards an approved degree or certificate program at NWACC. Academic progress will be reviewed prior to a student’s initial enrollment period and at the end of each semester. Progress will be measured by:
1) time frame to complete a degree; i.e., maximum credit hours
2) grade point average (gpa), and
3) course completion rate
1. Maximum Credit Hours
According to federal regulations, students may attempt up to 150% of the hours required for the degree program. This allows for an average of 95 credit hours toward an Associates of Arts/Science degree, Associates of Applied Science degree or certificate program. All hours attempted at prior institutions will be included in this calculation. Students who have attempted more than 95 credit hours are not considered to be making Satisfactory Academic Progress and will be placed on Financial Aid Exclusion. The only exception to the 95 hours are students accepted into the AAS in Respiratory Therapy who can attempt up to 123 hours.
2. GPA Requirement
Students must attain a minimum cumulative grade point average based on the number of credit hours attempted at all post-secondary institutions. A grade of “I” is counted as an “F”. It is the student’s responsibility to notify Financial Aid when an incomplete grade is changed.
Number of Attempted Hours Minimum Cumulative G.P.A.
0-15 1.50
16-29 1.75
30 & above 2.00
3. Course Completion Rate
Students must successfully complete a minimum 67% (or 2/3) of all credit hours attempted at all post-secondary institutions attended and must successfully complete at least one credit class each term of enrollment. All hours attempted are considered regardless if financial aid was received while attempting them. Successful completion of a course is defined as a passing grade. Grades of “W” (Withdrawal), “I” (Incomplete), “F” (Failing), are counted as not completed.
Transfer Students
Official academic transcripts are required from all institutions previously attended regardless of the time span. For financial aid purposes, all hours attempted at all institutions previously attended count whether or not financial aid was received. Students who transfer in to NWACC must adhere to the maximum credit hour, the minimum GPA and course completion rate standard. If the student is deficient in any of these three areas, they will be placed on Financial Aid Exclusion.
Financial Aid Probation
After completing a semester at NWACC, the student’s Satisfactory Academic Progress will be re-evaluated. At that time if…
a) a student is meeting the minimum standards for cumulative gpa and cumulative completion rate, the student will be in good standing.
b) a student is not meeting the minimum standards for cumulative gpa and cumulative completion rate; but has not been on Probation two consecutive semesters, the student will be on Financial Aid Probation.
c) a student is not meeting the minimum standards for cumulative gpa and cumulative completion rate; has been on Probation for two consecutive semesters, but the semester gpa and semester completion rate ARE meeting satisfactory academic progress standards the student will be on Financial Aid Probation.
d) a student is not meeting the minimum standards for cumulative gpa and cumulative completion rate; has been on probation two consecutive semesters and the semester gpa and completion rate are NOT meeting Satisfactory Academic Progress standards and will be on Financial Aid Exclusion.
Financial Aid Exclusion
Students not meeting the Satisfactory Academic Progress standards will lose their eligibility for financial aid which includes grants, Stafford loans and work-study. In addition to condition (d) above, students will automatically be placed on Financial Aid Exclusion if:
a) a student new to NWACC or re-enrolling is not meeting the minimum standards for cumulative gpa and cumulative completion rate.
b) during any individual enrollment period a student withdraws from total enrollment or fails to successfully complete any credit hours.
c) a student has attempted 95 or more credit hours PLEASE NOTE: The only way to be removed from Financial Aid Exclusion for exceeding the maximum credit hour limit is to have an appeal approved by the Financial Aid Appeals Committee.
The Financial Aid Office will send notification of Financial Aid Probation or Financial Aid Exclusion to the student’s address on file as soon as possible. Notice of Financial Aid Exclusion may be issued for past semesters based on an evaluation of the student’s previous academic record.
Financial Aid Exclusion does not mean a student will be prohibited from attending NWACC. Students may attend NWACC, but they cannot receive any federal financial aid until one of the following conditions is satisfied:
1. The student meets the minimum standards of Satisfactory Academic Progress at NWACC and is placed in Good Standing.
2. In the next enrollment period, the student completes all attempted credit hours (minimum of 6 hours) at NWACC with grades of “C” or above. The student may have financial aid reinstated to Financial Aid Probation.
3. The student’s written Satisfactory Academic Progress Appeal is approved by the Financial Aid Appeals Committee.
Appeals are submitted to the Financial Aid Office. A student’s financial aid file must be complete (all requested documents received) before an appeal will be reviewed. Financial Aid Academic and Professional Judgment Appeals are reviewed by the Financial Aid Appeals Committee which normally meets weekly on Thursday. Their decision is final and the student will be notified in writing.
Federal Title IV Aid Recipient Withdrawals
The Higher Education Amendments of 1998 changed the formula for calculating the amount of aid a student and school can retain when the student withdraws from all classes during an enrollment period. Federal regulations require NWACC to have a written policy for the return of Title IV federal aid received by students during a semester in which the student completely withdraws. This policy is effective only if the student received Title IV aid and completely terminates enrollment (i.e., cancels registration, withdraws, is academically dismissed, or stops attending) before completing more than 60 percent of a semester or enrollment period. For a copy of NWACC’s policy on the Return of Federal Title IV Aid, contact NWACC’s Financial Aid Office at 479-619-4329 or email us at finaid@nwacc.edu.
Veterans Affairs
Military service veterans and the survivors of deceased or one hundred percent (100%) disabled veterans should contact the Office of Veteran’s Affairs located in the Life Development Center. Eligible NWACC students may qualify for the GI BILL, vocational rehabilitation, benefits for survivors or other types of Veteran’s Administration (VA) assistance. Veterans who access VA benefits should be aware of VA regulations governing academic standards. The Veteran’s Administration regulations (38 CFR Section 21.4253 (d)(4) require all VA students to maintain Satisfactory Academic Progress (SAP) while attending an educational institution. Students who earn grades below SAP will be placed on VA benefit probation. Failure to achieve SAP during the next regular semester (fall or spring) will result in suspension of the student’s VA benefits. Students may still register and attend classes on their own resources. When SAP has been achieved, the VA benefits will be restored. Students who have been placed on benefit probation should contact the Director of Veteran’s Affairs at NWACC for assistance in choosing classes for the next semester. The following chart is utilized to compute (SAP) for all students who receive financial aid and will be used to compute veteran’s (SAP).
Satisfactory Academic Progress Chart
Hours attempted and GPA:
0-15 Hours GPA 1.50
16-29 Hours GPA 1.75
30 and over Hours GPA 2.00
NorthWest Arkansas Community College is approved annually by the Arkansas State Approving Agency (SAA) for the training of eligible veterans and/or their dependents. Compliance audits concerning student’s educational progress and administration of federal funds are performed annually by the State Approving Agency and the Education Liaison Representative (ELR) offices. No payment of educational benefits will be made for auditing a course or for a course which is not used in computing graduation requirements. After the veteran has registered for classes, the student’s course information will be transmitted to the VA regional office for processing of the claim. Veteran students are responsible to pay in full all account balances owed to NWACC, or set up a payment plan (e-cashier) with FACTS Tuition Management Company according to the published payment dates for all semester/terms. Veterans are responsible for notifying the Director of Veteran’ Affairs if a class is dropped or if the student withdraws completely from the college, to avoid an overpayment by the VA regional office. Students may stop by the Office of Veteran’s Affairs or call (479) 619-4231 if they have questions regarding their benefits, eligibility, file status or VA regulations.