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NorthWest Arkansas Community College

 

Checklist for a Winning résumé

  • Your résumé should have a visual appeal that is easily read. Use a clean font (such as Arial) with 11 - 12 point type. Be consistent with formatting - always place information in the same place within each entry. The average amount of time spent viewing a resume is 8 seconds. 
  • Organize information to have maximum impact on the reader - use reverse chronological order because your most important and applicable experiences (education, etc.) are likely to be most recent.
  • When describing your experience use actions words (see list below) to create more powerful sentences.
  • Results sell - include quantifiable measurements and stress actions that resulted in accomplishments . Avoid filling up the résumé with a laundry list of functions and responsibilities. Instead, grab the employers attention with specific projects, skills that you used, and initiatives that you took.
  • Speak the employer's language. Include industry specific jargon, computer experience, trends,required skills that you have experience with. You can obtain this information from the job posting in the job description or qualifications section.
  • Include a targeted cover letter addressing the specific requirements in the job description.
  • Avoid "I" statements
  • Proofread your résumé to ensure there are no spelling, typographical, or grammatical errors.
  • Choose a good quality 100% bond paper in a conservative color such as white or off-white.

Current Students and Alumni may send a copy of your resume for review to career_services@nwacc.edu

Elements of a résumé

Categories that MUST be included:

  • Name, one address, phone number and e-mail. (only one of each, otherwise it can be confusing)
  • Education (includes degree, institution, location of institution, G.P.A. (if > 3.0), and date of graduation)
  • Experience (arranged in reverse chronological order with the most recent dates first)

Categories that should NOT be included:

  • Demographic data (such as height, weight, age, marital status, sex, race, picture of yourself)
  • Social security number
  • Salary
  • Reasons for leaving previous job
  • Some demographic data are required for Federal or International resumes

Categories that COULD be included:

  • Objective (concisely describes what kind of job you are seeking)
  • Leadership/Activities (include student government, Greek life, sports, bands, clubs, and organizations)
  • Honors, Awards, Foreign Languages, Research Projects, Publications
  • Computer Skills (include any software and/or applications that you are familiar working with)
  • Military Experience

Sample Categories and Headings:

Academic Background

Achievements
Activities
Additional Skills
Affiliations
Certifications
Community Service and Activities
Computer Languages
Computer Skills
Credentials
Education

Exhibits and Shows
Experience
Honors and Awards
Interests

Internship Experience
Languages
Leadership
Military Service
Presentations
Publications
References
Related Courses
Research Experience
Scholarships
Special Skill(s)
Study Abroad
Travel Abroad
Volunteer Activities
Workshops Attended

Sample Duties, Responsibilities, Accomplishments using action verbs:

  • Provided customer service through resolution of problems, explanation of bank services and policies, and knowledge of financial planning, resulting in greater customer satisfaction. Selected as Customer Service Employee of the Month for June, August, and October.
  • Implemented strategic staff monitoring and incentive programs which resulted in: enhanced staff morale; optimized productivity levels by 77%; and reduced staff turnover by 20%.
  • Successfully designed and implemented systems to streamline office procedures, increasing productivity.
  • Developed a creative marketing strategy that increased customer base by 18%.

Sample Action Verbs:

accelerated
accomplished
achieved
acted
administered
adapted
advised
analyzed
answered
anticipated
applied
appraised
arranged
assembled
assessed
assisted
attained
audited
authored
briefed
budgeted
calculated
cared for
categorized
clarified
classified
coached
coded
communicated
compiled
completed
composed
computed
concluded
conducted
conserved
contracted
contributed
coordinated
counseled
created
cultivated
decided
decreased
defined
delegated
delivered
demonstrated
designed
determined
developed
devised
diagnosed

directed
dispensed
displayed
dissected
distributed
diverted
edited
eliminated
enabled
encouraged
enhanced
enforced
engaged
engineered
enlarged
entertained
established
evaluated
examined
expanded
expedited
experimented
explained
financed
formulated
formed
gathered
generated
governed
guided
harmonized
headed
heightened
helped
hurried
hypothesized
identified
illustrated
improved
improvised
increased
influenced
informed
initiated
inspected
inspired
installed
interacted
interpreted
interviewed
introduced
invented
lectured

led
located
logged
maintained
managed
mastered
maximized
measured
mediated
mentored
minimized
moderated
monitored
navigated
negotiated
operated
organized
outlined
oversaw
packed
participated
performed
persuaded
photographed
piloted
planned
predicted
presented
presided
printed
processed
procured
produced
programmed
projected
promoted
proposed
protected
proved
provided
publicized
published
purchased
raised
realized
received
recommended
recruited
reduced
referred
refined
regulated
rehabilitated

rendered
renewed
reorganized
repaired
replaced
reported
represented
researched
responded
restored
restructured
revamped
reviewed
revised
revitalized
scheduled
screened
separated
served
serviced
set-up
shaped
shipped
showed
simplified
sketched
sold
streamlined
strengthened
studied
structured
succeeded
summarized
supervised
supplied
supported
surveyed
symbolized
synthesized
talked
teamed with
trained
transcribed
translated
treated
tutored
united
updated
upgraded
utilized
verified
volunteer
wrote

Click Here for Sample Résumés

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